GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms

Competitive Contract Award Notice

1. Title: GB-London: CON-21-290 Redesigning the FCA Gateway for applicants and firms
2. Awarding Authority:
Financial Conduct Authority
National ID: 01920623, 12 Endeavour Square, London, E20 1JN, United Kingdom
Tel. 02070661000, Email:, URL:
Attn: Laura McKee
3. Contract Type: Services
Sub Type: Market research and public opinion polling services.

4. Description: Research services. The FCA is commissioning user research to understand the needs and wants of applicants using the existing Gateway forms. We intend to update these forms by digitalising them, embedding greater validation and verification of data where possible, streamlining existing processes, improving user accessibility, etc and the user research will be used to inform this.
5. CPV Codes:
73110000 - Research services.

6. NUTS Codes :

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: CON-21-290
9. Awarded to:

PricewaterhouseCoopers LLP
National ID: OC303525, 1 Embankment Place, London, WC2N 6RH, United Kingdom
Tel. 02070661000, Email:
Attn: Sam Grew
Value Cost: 107,784
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 16/03/2022
11. Number of Tenders Received: 2
12. Other Information:
Other Information: To view this notice, please click here:
Suitable for VCO: No
Period of Work Start date: 21/03/2022
Period of Work End date: 30/09/2022