GB-London: CON-22-167 Salesforce Platform 2.0

Competitive Contract Award Notice

1. Title: GB-London: CON-22-167 Salesforce Platform 2.0
2. Awarding Authority:
Financial Conduct Authority
12 Endeavour Square, London, E20 1JN, United Kingdom
Tel. 0207 066 1000, Email:
Attn: Phil Lamacraft
3. Contract Type: Services
Sub Type: Computer and related services.

4. Description: Technical analysis or consultancy services. A contract to fully deliver the following key high level requirements:
•All FCA Users will be migrated to Lightning with no exceptions
•All processes will continue to function with no degradation
•There will be no negative impact to any internal, external, upstream or downstream systems / processes
•ESS to be fully integrated with Intact without the need for manual intervention
•SMR Pilot to be built, productionised, and rolled out to users.

There is a requirement to upgrade the current Salesforce platform from the Classic Version to Lightning and ensure all existing processes continue to operate with no breaks, downtime or operational impacts. In addition, there is a requirement to implement effective governance, Centre of Excellence and improve the DevOps up to the standards required to effectively manage this platform.
To support the above objective and additional requirements, an FCA Salesforce 2.0 LiteStart Roadmap with associated documentation has been created. This document covers the above objective under the Brilliant Basics section, plus and additional item to formally migrate the users over to Lightning. With the exception of Lightning migration, Phase 1,2 and 3 are not part of this scope
5. CPV Codes:
71621000 - Technical analysis or consultancy services.

6. NUTS Codes :
UKI4 - Inner London – East

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Inner London – East,
8. Reference Attributed by the Awarding Authority: CON-22-167 Salesforce Platform 2.0
9. Awarded to:

Softcat Plc
National ID: 02174990, Solar House, Thames Industrial Estate, Fieldhouse Lane, Marlow, SL7 1LW, United Kingdom
Tel. 07875 709328
Contact: Nick Lamb, Attn: Nick Lamb
Value Cost: 5,308,569
Is Awardee likely to subcontract?: Yes Awarded to SME?: No
10. Date of Contract Award: 15/07/2022
11. Number of Tenders Received: 2
12. Other Information:
Other Information: Awarded via G-Cloud 12
To view this notice, please click here:
Suitable for VCO: No
Period of Work Start date: 29/07/2022
Period of Work End date: 28/07/2023