Financial Conduct Authority: Application Maintenance Support Services

UK-London: Computer-related services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Financial Conduct Authority
       12 Endeavour Square, London, E20 1JN, United Kingdom
       Tel. +44 2070666702, Email: ISProcurement@fca.org.uk
       Main Address: https://fca.delta-esourcing.com/, Address of the buyer profile: https://www.fca.org.uk/
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: No

   I.4)Type of the contracting authority:
      Body governed by public law

   I.5) Main activity:
      Economic and financial affairs

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Application Maintenance Support Services            
      Reference number: CON-20-148

      II.1.2) Main CPV code:
         72500000 - Computer-related services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are:

- Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service;
- Resolving software problems that cause the system to be inoperative or to perform incorrectly;
- Providing Incident and Problem Management services in relation to the in scope Applications;
Implementing improvements and enhancement to the Applications;
- Delivering operational change, supporting and accepting changes into the live environment;
- Database and Middleware support for some Applications;
- Liaison with FCA Business teams to support User Acceptance;
- Management of 3rd Party Suppliers as part of the end to end delivery;
- AppDev.

      II.1.6) Information about lots
         This contract is divided into lots: Yes
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Value: 2,566,595.7
                  
         Currency:GBP            

   II.2) Description (lot no. 1)
   

      II.2.1) Title:Application Maintenance Support Services (Legacy)   
      Lot No:1

      II.2.2) Additional CPV code(s):
            72500000 - Computer-related services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services.

During the original Tender process, which commenced in 2017, the FCA created Lot 1 to reduce the number of legacy estate suppliers to 1. The extension for Lot 1 into Year 4 of a possible 5 Year term will cover the following main activities. Details are:

- Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service);
- Resolving software problems that cause the system to be inoperative or to perform incorrectly;
- Providing Incident and Problem Management services in relation to the in scope Applications;
Implementing improvements and enhancement to the Applications;
- Delivering operational change, supporting and accepting changes into the live environment;
- Database and Middleware support for some Applications;
- Liaison with FCA Business teams to support User Acceptance;
- Management of 3rd Party Suppliers as part of the end to end delivery.


The original estimated value of the upper range for Lot 1 was €1,700,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be £7,286,689 based on the €8,500,000 value.

      II.2.5) Award criteria:
      Quality criterion - Name: Technical / Weighting: 85
                  
      Cost criterion - Name: Price / Weighting: 15
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 1 of Application Maintenance Support Services.

Year 1 of Lot 1 of the Contract commenced 20th June 2018. Year 4 of Lot 1 of the Contract will commence on the 20th June 2021

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: This is the contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.

   II.2) Description (lot no. 2)
   

      II.2.1) Title:Application Maintenance Support Services   
      Lot No:2

      II.2.2) Additional CPV code(s):
            72500000 - Computer-related services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services.

The extension for Lot 2 into Year 4 of a possible 5 Year term will cover the following main activities. Details are:

- Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service);
- Resolving software problems that cause the system to be inoperative or to perform incorrectly;
- Providing Incident and Problem Management services in relation to the in scope Applications;
Implementing improvements and enhancement to the Applications;
- Delivering operational change, supporting and accepting changes into the live environment;
- Database and Middleware support for some Applications;
- Liaison with FCA Business teams to support User Acceptance;
- Management of 3rd Party Suppliers as part of the end to end delivery.


The original estimated value of the upper range for Lot 2 was €4,000,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be £17,145,152 based on the €20,000,000 value.

      II.2.5) Award criteria:
      Quality criterion - Name: Technical / Weighting: 35
                  
      Cost criterion - Name: Price / Weighting: 65
            

      II.2.11) Information about options
         Options: Yes
         Description of these options:The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 2 of Application Maintenance Support Services.

Year 1 of Lot 2 of the Contract commenced 10th September 2018. Year 4 of Lot 2 of the Contract will commence on the 10th September 2021.

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: This is the Contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Restricted


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: No       
      A dynamic purchasing system was set up: No

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2017/S 117-234917
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Not Provided    
   Lot Number: 1    
   Title: Application Maintenance Support Services

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 15/05/2018

      V.2.2) Information about tenders
         Number of tenders received: 9
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 9

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Sopra Steria Limited, 04077975
             Three Cherry Trees Lane, Hemel Hempsted, HP2 7AH, United Kingdom
             Internet address: https://www.soprasteria.com/
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 7,286,689          
         Total value of the contract/lot: 255,677.08
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: 2    
   Title: Application Maintenance Support Services

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 15/05/2018

      V.2.2) Information about tenders
         Number of tenders received: 8
         Number of tenders received from SMEs: 0 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: Not Provided          
         Number of tenders received from tenderers from non-EU Member States: Not Provided          
         Number of tenders received by electronic means: 8

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Sopra Steria Limited, 04077975
             Three Cherry Trees Lane, Hemel Hempsted, HP2 7AH, United Kingdom
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: 17,145,152          
         Total value of the contract/lot: 2,310,918.62
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: This Contract Award Notice is for the extension into Year 4 of a possible 5 Year contract for both Lots 1 and 2 of the Application Maintenance Support Services.

The value of the Year 4 for Lot 1 is £255,677.08 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 1 runs from the 20th June 2021 to the 19th June 2022.

The value of the Year 4 for Lot 2 is £2,310,918.62 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 2 runs from the 10th September 2021 to the 9th September 2022.

Work Orders are in compliance to Regulation 72 of the Public Contract Regulations.
To view this notice, please click here:
https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=606682162

   VI.4) Procedures for review

      VI.4.1) Review body
          High Court of England and Wales
          Royal Courts of Justice, Strand, London, WC2A 2LL, United Kingdom

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Any review proceedings will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 ('PCR 2015'). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015.

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 06/07/2021