UK-London: Computer-related management services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
Financial Conduct Authority, 01920623
12 Endeavour Square, London, E20 1JN, United Kingdom
Tel. +44 3005000597, Email: fcaprocurement@fca.org.uk
Contact: Abdul Qyyum Choudhury
Main Address: www.fca.org.uk, Address of the buyer profile: https://fca.delta-esourcing.com/
NUTS Code: UKI

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement

II.1.1) Title: FCA Service Desk and End User Compute (EUC) Services Reference number: CON-21-101
II.1.2) Main CPV code:
72510000 - Computer-related management services.

II.1.3) Type of contract: SERVICES
II.1.4) Short Description: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 21/12/2022

VI.6) Original notice reference:

Notice Reference: 2022 - 506138
Notice number in OJ S: 2022/S 000 - 021875
Date of dispatch of the original notice: 09/08/2022

Section VII: Changes

VII.1) Information to be changed or added

VII.1.1) Reason for change: Modification of original information submitted by the contracting authority

VII.1.2) Text to be corrected in original notice No: 1

Section Number: II.1.4
Lot No: Not provided
Place of text to be modified: II.1.4
Instead of: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re
Read: The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric Service Desk and EUC solution, with the aim to transform and migrate services to the cloud. The FCA are looking for a Strategic Partner to support its vision and provide high-quality services for the next five years with the option for two one-year extensions (5+1+1). The FCA initially held a supplier day in September 2022 as part of market engagement. The FCA now wishes to continue these market engagement activities either virtually or in person in order to get further feedback on the procurement exercise before the contract notice is published. To register your interest please contact fcaprocurement@fca.org.uk stating your name, organisation and the email addresses of any contacts from your organisation to whom you would like us to share invitations for our supplier events.


VII.2) Other additional information: To view this notice, please click here:
https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529