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Financial Conduct Authority: FCA Service Desk and End User Compute (EUC) Services

  Financial Conduct Authority has published this notice through Delta eSourcing

Notice Summary
Title: FCA Service Desk and End User Compute (EUC) Services
Notice type: Additional Information / Corrigendum Notice
Authority: Financial Conduct Authority
Nature of contract: Services
Procedure: Not applicable
Short Description: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To register your interest and monitor this opportunity please contact fcaprocurement@fca.org.uk stating your name and organisation name would like to attend with email addresses to send supplier information event invite.
Published: 21/12/2022 17:24

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UK-London: Computer-related management services.

Section I: Contracting authority/entity (as stated in the original notice)

I.1) Name and addresses
       Financial Conduct Authority, 01920623
       12 Endeavour Square, London, E20 1JN, United Kingdom
       Tel. +44 3005000597, Email: fcaprocurement@fca.org.uk
       Contact: Abdul Qyyum Choudhury
       Main Address: www.fca.org.uk, Address of the buyer profile: https://fca.delta-esourcing.com/
       NUTS Code: UKI

Section II: Object (as stated in the original notice)

II.1) Scope of the procurement
   
   II.1.1) Title: FCA Service Desk and End User Compute (EUC) Services      Reference number: CON-21-101      
   II.1.2) Main CPV code:
      72510000 - Computer-related management services.
   
   II.1.3) Type of contract: SERVICES   
   II.1.4) Short Description: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re

Section VI: Complementary information

V1.5) Date of dispatch of this notice: 21/12/2022

VI.6) Original notice reference:

   Notice Reference:    2022 - 506138   
   Notice number in OJ S:    2022/S 000 - 021875
   Date of dispatch of the original notice: 09/08/2022

Section VII: Changes

VII.1) Information to be changed or added

      VII.1.1) Reason for change: Modification of original information submitted by the contracting authority    
      
      VII.1.2) Text to be corrected in original notice No: 1
                  
         Section Number: II.1.4          
         Lot No: Not provided          
         Place of text to be modified: II.1.4          
         Instead of: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re          
         Read: The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric Service Desk and EUC solution, with the aim to transform and migrate services to the cloud. The FCA are looking for a Strategic Partner to support its vision and provide high-quality services for the next five years with the option for two one-year extensions (5+1+1). The FCA initially held a supplier day in September 2022 as part of market engagement. The FCA now wishes to continue these market engagement activities either virtually or in person in order to get further feedback on the procurement exercise before the contract notice is published. To register your interest please contact fcaprocurement@fca.org.uk stating your name, organisation and the email addresses of any contacts from your organisation to whom you would like us to share invitations for our supplier events.
                                    
   
VII.2) Other additional information: To view this notice, please click here:
https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529


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